In operation for over 40 years and located in historical downtown Dalton, GA, Flash Graphics, Inc is the local high-end print services provider of both digital and offset printing. It is also one of Dalton's first local multi-purpose sign and product customization shop.
I was hired as a Graphic Designer and Assistant Office Manager in this direct to consumer marketing and printing environment. Anyone who needed help with their printing or branding needs could walk in or call at a moment's notice. Due to this, Flash was a highly competitive environment.
As the Assistant Office Manager it was my responsibility to fill in and preemptively provide assistance for the Office Manager. I took orders over the phone as well as on the sales floor and via e-mail. It was my responsibility to locate previous orders to apply to new orders. I followed strict filing procedures for both billing and client order history.
As a designer in this environment, project management for print jobs on digital presses were my responsibility as well. I was involved in nearly all cycles of a project. It was a deadline-oriented, quality print environment.
The customers that did walk-in and speak with me, began building my client base. Communication, retention and management were also essential functions of my position.
Ms. Laurel Browning
+1 706 278 7779